Job Summary

We are looking for enthusiastic and customer-focused individuals to join our Non-Voice Chat Support team. The role involves assisting customers through live chat by resolving their queries, providing accurate information, and ensuring a positive customer experience. Fresh graduates and experienced undergraduates are welcome to apply.

Key Responsibilities

- Handle customer queries via live chat in a professional and timely manner.
- Provide accurate information and effective solutions to customer concerns.
- Resolve customer issues while maintaining high service quality standards.
- Escalate complex cases to the appropriate team when required.
- Maintain accurate records of customer interactions.
- Meet individual and team productivity, quality, and customer satisfaction targets.
- Follow company policies, processes, and compliance guidelines.

Eligibility Criteria





- Education:
- Graduates Freshers are eligible
- Undergraduates with a minimum of 6 months of experience in International Customer Support/BPO/Chat Process

- Excellent written English communication skills.
- Basic computer knowledge and good typing speed.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving and customer service skills.
- Willingness to work in rotational shifts, including weekends and holidays.

Salary & Benefits

- Attractive salary based on qualifications and experience.
- Growth opportunities opportunities.
- Pick & drop facility (as per company policy).
- Friendly and inclusive work setting.

📌 Opportunity For Chat Process ( Graduate Freshers are also Welcome ) (Noida)
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📍 Noida