Looking for a skilled Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2-5 years of experience and a strong background in customer service, with excellent communication and leadership skills.

Roles and Responsibility

- Manage and oversee the implementation of short-term activities within the team.
- Provide operational support to ensure smooth day-to-day operations.
- Supervise less experienced professionals and provide professional expertise.
- Ensure compliance with company policies and procedures.
- Analyze and resolve complex customer issues.
- Collaborate with cross-functional teams to achieve business objectives.

Job Requirements

- Minimum 2 years of experience in customer service or a related field.
- Strong knowledge of CRM/IT Enabled Services/BPO industry trends and practices.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced workplace and adapt to changing priorities.
- Strong analytical and decision-making skills.
- Experience in managing and supervising a team of individual contributors.

📌 Team Leader- Operations (Noida)
🏢 TP
📍 Noida