- Handle inbound and outbound calls with international customers
- Resolve customer queries, complaints, and issues efficiently
- Provide accurate information about products/services
- Ensure high customer satisfaction and first-call resolution
- Maintain proper documentation of customer interactions in CRM
- Follow company processes, quality standards, and KPIs
- Build rapport with customers through effective communication
- Escalate complex issues to the relevant team when required
📌 International Voice Process Executive (Noida)
🏢 careersource
📍 Noida
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