07 Aug
|
Expert Staffing Solutions New Delhi
|
Noida
07 Aug
Expert Staffing Solutions New Delhi
Noida
Interested candidates can share their updated resume for further discussion.
Contact: Rosy | (phone hidden)
We are hiring experienced professionals for Chat Process
Position: Customer Support Executive Chat Process
Location: Noida
Eligibility Criteria
- UG Freshers and Graduates are eligible to apply.
- Candidates with a minimum of 6 months of experience in customer service/BPO are eligible for the experienced role.
- Excellent written communication skills in English.
- Valuable typing speed and basic computer proficiency.
- Willingness to work in rotational shifts, including weekends and holidays, if required.
- Customer-focused attitude with strong problem-solving skills.
- Willingness to work in rotational shifts.
Job Responsibilities
- Handle customer queries through chat support.
- Assist customers with flight bookings,
baggage-related queries, cancellations, and flight rescheduling.
- Provide accurate information regarding airline policies, schedules, and travel services.
- Resolve customer concerns promptly while maintaining high service quality.
- Ensure timely and professional responses to customer inquiries.
- Maintain accurate records of customer interactions and follow company guidelines.
Salary
- Minimum 6 year of experience: Salary up to 3.5 LPA
Work Detail
- 5 Days Working
- Rotational Shifts
- Rotational Week Offs
- Both side cab
Preferred Candidates
- Immediate joiners will be preferred.
📌 Hiring Customer Support Executive | Chat Process (Noida)
🏢 Expert Staffing Solutions New Delhi
📍 Noida