We Are Hiring !

Training Manager - Learning & Development

Location: Noida 63
Employment Type: Full Time, Permanent

Company Overview

Join the retail tech revolution with Billfree!

Billfree is a leading Smart CRM and Growth Platform built for retail brands and chains across India. Our solutions empower offline retailers with loyalty programs, automated WhatsApp campaigns, and real-time customer insights to drive growth and retention. With over 5 crore+ transactions enabled, Billfree is redefining customer engagement for over 51,000+ merchants in 300+ cities and 25+ states.

Position Overview

Job Summary: We are seeking an experienced and dynamic Sales Trainer to join our team. The ideal candidate will have a strong background in sales team training, excellent communication skills. This role involves developing and delivering training programs that focus on enhancing sales performance, including creating presentations, conducting mock calls, refining sales pitches, and recording training sessions.

Key Responsibilities:

Training Program Development:

- Design and develop comprehensive sales training programs, including presentations (PPT), sales pitches, and mock call scenarios.
- Create engaging and interactive training materials, such as manuals, guides, e-learning modules, and presentations.

Process & Product Training

- Deliver comprehensive product and process training to new and existing sales employees.
- Train employees on the company's products, services, features, pricing, competitive advantages, and value proposition.
- Educate teams on end-to-end sales processes, CRM usage, lead management, call handling, customer journey, and standard operating procedures (SOPs).
- Conduct product demonstrations and explain real-life business use cases.




- Update training content regularly based on new product launches, process changes, and business requirements.
- Evaluate product and process knowledge through assessments, quizzes, and practical exercises.
- Collaborate with Product, Sales, and Operations teams to ensure training content remains accurate and up to date.

Training Delivery:

- Conduct training sessions through various methods, such as classroom instruction, virtual training, and one-on-one coaching.
- Facilitate mock calls and role-playing exercises to simulate real sales scenarios.
- Record training sessions for future reference and continuous learning.

Sales Pitch & Mock Calls:

- Develop and refine effective sales pitches tailored to different products and target audiences.
- Lead mock call sessions to practice and perfect sales techniques.
- Provide constructive feedback and coaching to sales representatives during mock calls.

Performance Evaluation:

- Assess the effectiveness of training programs through feedback, assessments, and performance metrics.
- Analyze sales performance data to identify areas for improvement.
- Provide regular reports on training outcomes and recommendations for enhancements.

Sales Performance Enhancement:

- Implement strategies to improve overall sales performance and achieve company goals.
- Monitor and evaluate individual and team sales performance.




- Develop personalized coaching plans to address specific training needs.

Continuous Improvement:

- Stay current with industry trends, sales techniques, and training best practices.
- Continuously improve training programs based on feedback and emerging needs.
- Foster a culture of continuous learning and development within the sales team.

Qualifications:

- Bachelors degree in Business, Marketing, MBA or equivalent advanced degree.
- 47 years of experience in sales training, L&D;, or sales enablement, preferably in the SaaS or retail-tech sector
- Hands-on experience in B2B sales, with a deep understanding of sales funnels and customer interactions
- Strong command over communication, storytelling, and coaching techniques
- Experience working with CRM platforms, LMS tools, and digital reporting systems
- Ability to conduct both group training and individual coaching
- Ability to motivate and inspire a diverse sales team.
- Highly organized, self-motivated,and a strong believer in continuous learning

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and energetic work environment.

Why Join Billfree?

- Join a fast-growing tech company transforming Indias retail ecosystem.
- Be part of a high-performance sales team with clear growth pathways.
- Work on innovative products with strong demand and market fit.
- Take ownership of your role with autonomy and strategic responsibilities.
- Competitive compensation, performance-based incentives, and learning opportunities.

How to Apply

Interested candidates can send their resume to [email protected] or call (phone hidden) for more details.

Website: www.billfree.in
LinkedIn: Billfree on LinkedIn

📌 Urgent Hiring I Billfree I Training Manager - Learning & Developement (Noida)
🏢 Billfree
📍 Noida