Key Responsibilities:

- Supply/ demand operations: constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining.
- Market mapping on both Demand and Supply side.Responsibility for Delivery of Partner and Customer Targets for assigned areas
- Community management: actively moderate (bring people together), leverage, and rule the driver/customer community to shape the best service quality to users and the best worth for drivers.
- Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve prevalent issues.
- Talent acquisition and management: Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement. Will be leading a team of 5-10 high performing individuals.
- Retention :Will be involved in supply/customer retention activities like calling, partner engagement validation, zonal wise supply fulfillment, customer retention,etc
- Partner and customer negotiations, strong communication, community building skills, relationship building skills, network building practices, etc




- Execute Marketing and Branding initiatives for the city as per the BTL plans
- Market intelligence: Gather market and competitive intelligence from various sources and create actionable insights

Skills:
- Strong verbal and written communications skills.
- Knowledge of supply chain systems, processes and data, and business operations
- Analytical skills and a capacity to work with large data sets
- Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally and in writing, and to immediately contribute in a team workplace
- An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus
- Willingness to roll up sleeves and get hands dirty by being on field most of the time.
- Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn
- Self-directed
- Basic knowledge of SQL.
- Strong numerical and analytical skill
- Advance Excel experience

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Business Associate (Noida)
🏢 Porter
📍 Noida