We are looking for Tools Automation Engineers with hands-on experience in Datadog monitoring and IT automation. The role involves supporting monitoring solutions, performing routine automation tasks, troubleshooting alerts, and ensuring smooth operations of enterprise systems.
Key Responsibilities L1 Tools Automation
- Monitor Datadog dashboards and alerts
- Perform first-level troubleshooting for incidents and alerts
- Execute routine automation scripts and operational tasks
- Maintain documentation and follow SOPs
- Escalate complex issues to L2
L2 Tools Automation
- Provide L2 support for Datadog monitoring and automation tools
- Configure monitors, dashboards, and alerts for systems and applications
- Troubleshoot complex monitoring issues and integration problems
- Automate repetitive tasks and operational workflows
- Assist in process improvements and SOP updates
- Collaborate with L3 engineers and cross-functional teams
Required Skills
- Hands-on experience with Datadog monitoring
- Basic knowledge of IT infrastructure, applications, and cloud environments
- Familiarity with automation and scripting (Python, Bash, PowerShell)
- ITIL processes and incident/change management
- Solid troubleshooting, analytical, and communication skills
Good to Have
- Exposure to cloud platforms (Azure / AWS)
- Experience with other monitoring tools (Nagios, Zabbix, Prometheus)
- Knowledge of CI/CD and DevOps concepts
Education
- Bachelor s degree in IT / Computer Science / Engineering or equivalent
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.