Job Description - NR DVU Executive / Officer

Location: Noida
Department: Operations / Credit Operations / Risk Verification
Position Summary

The NR DVU (Document Verification Unit) Executive is responsible for conducting detailed verification and validation of customer documents, ensuring compliance with regulatory and internal bank policies, identifying discrepancies, mitigating fraud risks, and supporting timely processing of loan and banking applications.

Key Responsibilities

1. Document Verification

- Verify customer KYC, financial, business, and banking documents received from various sourcing channels.
- Conduct scrutiny of application forms and supporting documents for completeness and authenticity.
- Identify discrepancies, inconsistencies, and missing information in customer submissions.

2. Due Diligence & Risk Assessment

- Perform risk-based assessment of applications and documentation.
- Analyze customer profiles to identify potential fraud indicators.
- Escalate suspicious or high-risk cases to the concerned authority as per policy.

3. Compliance Management

- Ensure adherence to RBI guidelines, AML, KYC, and internal bank policies.
- Maintain regulatory compliance while processing cases.
- Support internal and external audits by providing required documentation.

4. Case Processing & TAT Management

- Process verification cases within defined Service Level Agreements (SLAs).
- Ensure timely closure of pending verification requests.
- Coordinate with Branches,



Sales Teams, Credit Teams, and Operations for issue resolution.

5. Quality Control

- Maintain high levels of verification accuracy and data integrity.
- Minimize operational errors and rework.
- Participate in quality reviews and continuous improvement initiatives.

6. Stakeholder Coordination

- Liaise with Business, Credit, Risk, Operations, and Collection teams.
- Provide status updates on cases under review.
- Support field verification and third-party verification agencies when required.

7. MIS & Reporting

- Prepare daily, weekly, and monthly productivity reports.
- Track TAT, quality scores, discrepancy trends, and fraud cases.
- Share management reports as per defined timelines.

Candidate Profile

Educational Qualification

- Graduate in any discipline.
- MBA/Postgraduate qualification preferred.

Experience

- 3- 5 years of experience in Banking Operations, Credit Operations, Verification, Risk Management, or Loan Processing.
- Experience in Small Finance Bank, NBFC, Private Bank, or Financial Services industry preferred.

Required Skills

- Solid document scrutiny and verification skills.
- Understanding of KYC, AML, and banking compliance norms.
- Attention to detail and analytical mindset.
- Good communication and stakeholder management skills.
- Proficiency in MS Excel, MIS reporting, and banking systems.
- Ability to handle high-volume case processing within TAT.

📌 NR DVU Executive (Noida)
🏢 Shivalik Small Finance Bank
📍 Noida