Customer Service Representative (Noida)

Customer Service Representative (Noida)

07 Aug
|
Conduent
|
Noida

07 Aug

Conduent

Noida

Role & responsibilities

Key Responsibilities:

- Manage assigned US Health & Welfare plans with robust understanding of plan provisions
- Respond to employee and client queries in a timely and effective manner
- Maintain proactive and positive communication with stakeholders
- Support routine and periodic benefit plan audits
- Research plan rules and recommend changes when required
- Resolve issues using Root Cause Analysis (RCA) and Quick Solver techniques

Preferred candidate profile

- Min 2 years of exp in international voice/Blended process
- must be a graduate
- excellent communication skills
- must be okay with walk in interview rounds
- Must be okay with relocation if falling under non hiring zone

Other Job Details

- 5 Days working
- sat sun offs
- both side cabs
- Shifts - 5:30 PM-3 AM
- Location - Noida sector 135

Interested candidate can WhatsApp me -

HR Archit - (phone hidden)

📌 Customer Service Representative (Noida)
🏢 Conduent
📍 Noida

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