Job Description

Enriching Lives Winning as ONE

Role Details:

Business

Aditya Birla Capital

Unit

Aditya Birla Capital Limited

Location

Delhi

Role

Relationship Manager/ Senior Relationship Manager

Department

Wholesale Solutions

Eligibility Criteria

CA/ MBA

Required Skills Competencies

- Analytical thinking and attention to detail
- Integrity and strong ethical standards
- Effective communication and reporting
- Process orientation and innovative mindset
- Networking and stakeholder management
- Flexibility for travel

Key Result Areas

Supporting Actions

Sales Growth Client Acquisition

1. Identify business development opportunities and execute client acquisition activities (prospecting, lead generation, client engagement, need articulation, solution fitment, relationship maintece), driving book expansion and ABFL brand presence in the market
2. Deliver on sales targets as assigned as part of the Mid Corporates segments, by building strong client relationships via proactive engagement and customized solutioning
3. Scan the market, competitive offerings and potential clients in Mid Corporates segments on a periodic basis; report on emerging trends and business opportunities
4. Identify, report on and execute opportunities for crossselling other ABFSG products/ solutions as per client needs

Client Engagement Relationship Management

1. Identify and act on opportunities for effective client engagement through proactive communication and partnership orientation

Operational Effectiveness

1. Proactively liaise with internal stakeholders to enhance process efficiencies for strong client engagement and relationship management
2.



Drive faster TATs by building strong relationships with internal stakeholders in order to enhance brand credibility and expand customer base
3. Adopt prescribed improvements in processes and best practices in order to enhance operational productivity, adhere to and improve TATs, and suggest improvements as well
4. Prepare MIS and report on sales operations and productivity metrics such as disbursements, profits, NPAs, client base expansion, new product launches, new branches, etc. , periodically as per agreed timelines and formats

Internal Stakeholder Management

1. Proactively build and maintain relationships with key internal stakeholders (E. g. Operations, Risk) for smooth and productive transactions and issue resolution

Risk Management

1. Execute compliant Sales Operations and work in line with risk management principles in coordination with Risk team
2. Support risk management by maintaining focus on prescribed guidelines and process checks at all stages, raising potential alarm cases in advance
3. Provide inputs on ficial risk in proposals to clients and support proposal finalization in accordance with risk management practices
4. Proactively identify and report risks in order to ensure portfolio quality is maintained
5. As part of Relationship Maintece, study client performance (accounts, business performance, etc. ) periodically

Liaise with internal stakeholders (such as Risk, Operations etc) and client stakeholders for optimal resolution of specific escalation cases

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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