- UK international ticketing Process
- Handle international flight bookings through GDS systems (Amadeus/Sabre/Galileo).
- Issue, reissue, and cancel airline tickets as per airline policies.
- Process refunds and manage EMDs in accordance with airline guidelines.
- Assist customers with fare quotations, travel itineraries, and booking modifications.
- Manage schedule changes, involuntary changes, and waiver requests.
- Coordinate with airlines for ticketing-related queries and escalations.
- Ensure accurate documentation and maintain booking records.
- Provide excellent agent service via phone, email, and chat.
- Monitor queues and take timely action on pending bookings and cancellations.
- Achieve individual and team performance targets.

Required Skills:

- Minimum 2-5 years of experience in air ticketing.
- Knowledge of Amadeus,



Sabre and Galileo GDS is mandatory.
- Good communication skills in English and Hindi.
- Robust understanding of airline fare rules, BSP, and refund processes.
- Ability to work in rotational shifts, including evenings and weekends if required.
- Proficiency in Microsoft Office (Excel, Word, Outlook).

Qualification:

- Graduate in any discipline.
- IATA/UFTAA certification will be an added advantage.

Compensation & Benefits:

- Competitive salary and performance incentives.
- Career growth opportunities.
- Friendly and qualified work environment.
- Training and development programs.

Company: City Vacations Pvt. Ltd.

📌 Walk-in || Ticketing Executive (New Delhi)
🏢 City Vacations
📍 New Delhi