Roles and Responsibilities :
- Manage post-sales activities to ensure timely delivery of projects, meeting customer expectations and satisfaction.
- Develop strategies for cross-selling and upselling opportunities to increase revenue growth.
- Identify areas for improvement in the sales process to enhance client retention rates.
- Collaborate with internal teams to resolve issues related to project execution, billing, and customer support.
Job Requirements :
- 7-16 years of experience in service industry
- Education/Edtech experience preferred
- Robust understanding of client servicing principles, including post-sales management.
- Proven track record in cross selling and upselling techniques for increasing revenue growth.
Interested candidates can share their resume on:
[email protected] or call directly on: (phone hidden)
Regards
Surbhi Jain
📌 Client Relationship Management- Edtech/Education (New Delhi)
🏢 Aimlay
📍 New Delhi