Roles and Responsibility

- Develop and deliver comprehensive training programs to enhance employee skills and knowledge.
- Conduct workshops, seminars, and coaching sessions to improve communication and interpersonal skills.
- Create engaging learning materials and content to support training initiatives.
- Evaluate the effectiveness of training programs and recommend improvements.
- Collaborate with subject matter experts to develop customized training solutions.
- Provide feedback and support to trainees to ensure their success.

Job Requirements

- Proven experience as a trainer or voice coach with a strong background in customer service.
- Excellent communication, presentation, and interpersonal skills are essential.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Solid analytical and problem-solving skills with attention to detail.
- Experience with adult learning principles and instructional design methodologies.
- Familiarity with CRM software and IT-enabled services is desirable.

📌 Trainer I (voice coach) - International (New Delhi)
🏢 TP
📍 New Delhi