Job Description Senior Key Accounts Manager

Company: Stellar Gastronom Pvt. Ltd.
Department: Sales – Refrigeration Division
Location: Delhi NCR (Travel across India as required)

Job Summary

Stellar Gastronom Pvt. Ltd. is seeking an experienced Senior Key Accounts Manager to lead business development and manage strategic customer relationships for its Commercial Refrigeration Solutions portfolio. The role focuses on driving sales across the HoReCa, Retail, QSR, Bakery, Food Processing, Healthcare, and Institutional segments by providing consultative, solution-based sales and ensuring customer satisfaction throughout the sales lifecycle.

Key Responsibilities

Business Development

- Drive sales of commercial refrigeration equipment, including upright refrigerators and freezers, undercounter units, blast chillers, refrigerated counters, cold rooms, wine coolers, display refrigeration, and customized refrigeration solutions.
- Identify and develop recent business opportunities across hotels, restaurants, cafs, QSR chains, cloud kitchens, supermarkets, bakeries, hospitals, educational institutions, and food processing industries.
- Generate and convert leads into long-term business relationships.

Key Account Management

- Develop and maintain strong relationships with key customers, consultants, architects, kitchen planners, contractors, procurement teams, and project management companies.
- Prepare and implement strategic account plans to maximize sales and profitability.
- Conduct regular customer meetings,



business reviews, and technical presentations.

Solution Selling

- Understand customer requirements and recommend suitable refrigeration solutions.
- Prepare techno-commercial proposals, quotations, BOQs, and tender submissions.
- Coordinate with engineering, project, service, and supply chain teams to ensure successful project execution.
- Support customers during project planning, installation, commissioning, and after-sales service.

Commercial Management

- Negotiate pricing, contracts, payment terms, and annual rate agreements.
- Achieve monthly, quarterly, and annual sales targets.
- Monitor collections and ensure adherence to approved credit terms.
- Maintain sales pipeline, CRM, and forecast reports.

Market Development

- Track market trends, competitor activities, and upcoming hospitality and retail projects.
- Build relationships with hospitality consultants, refrigeration consultants, architects, and channel partners.
- Represent the company at industry exhibitions and customer events.

Qualifications

- Bachelor's degree in Engineering, Business Administration, Marketing, or Hospitality.
- MBA (Sales/Marketing).

Experience

- 3–7 years of experience in B2B sales or key account management.
- At least 3 years of experience in commercial refrigeration, food service equipment, HVAC-R, cold chain, or capital equipment sales.
- Experience with premium refrigeration brands and project sales is preferred.

📌 Key Accounts Manager (New Delhi)
🏢 Stellar Gastronom
📍 New Delhi