- Location: Bangalore
- Eligibility: Persons with Disabilities (PwD)
- Role: Customer Support Associate Semi Voice Process
- Experience: 6 Months 2 Years
- Mode of Work: Work from Office
- Interview Date: 14 July 2026
- Notice Period: Immediate Joiners Preferred
Key Responsibilities
- Handle customer queries through voice and non-voice (email/chat) channels.
- Provide prompt and accurate resolutions to customer concerns.
- Maintain high standards of customer satisfaction and service quality.
- Document customer interactions accurately in the system.
- Adhere to process guidelines, quality standards, and compliance requirements.
- Collaborate with internal teams to ensure timely issue resolution.
Required Skills
- Excellent verbal and written communication skills.
- Good customer service and interpersonal skills.
- Ability to handle customer queries professionally.
- Basic computer knowledge and typing skills.
- Ability to work in a quick-paced environment.
- Willingness to work in rotational/night shifts.
Eligibility
- Persons with Disabilities (PwD)
- Any Graduate (BA, B.Com, B.Sc, BBA, BCA, MBA).
- 6 months to 2 years of experience in Customer Service, BPO, Contact Center, or Semi Voice Process.
- Immediate joiners will be given preference.
📌 Semi Voice Process (Hyderabad)
🏢 Flexi Careers India
📍 Hyderabad
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