Malayalam mandatory.
Handle inbound & outbound customer calls, resolve queries and complaints, provide product information, maintain customer records, coordinate with internal teams, ensure customer satisfaction, and achieve service quality targets.
Required Candidate profile
• Fluency in Malayalam (read, write and speak) is mandatory.
• Valuable command of English and Hindi for internal communication
• Proven experience in handling inbound and outbound customer calls
Perks and benefits
Paid sick leave, PF, Medical Insurance
📌 Customer Care Executive (New Delhi)
🏢 HR99 Global
📍 New Delhi
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