Key Responsibilities

- Build and maintain strong relationships with existing and potential clients.
- Handle inbound and outbound customer calls professionally.
- Understand customer requirements and provide appropriate solutions.
- Follow up with leads and clients to ensure timely communication.
- Maintain accurate customer records in the CRM system.
- Resolve customer queries and coordinate with internal teams when required.
- Schedule meetings and follow-ups with prospective clients.
- Ensure a positive customer experience throughout the sales and service journey.
- Generate daily, weekly, and monthly CRM reports.
- Achieve assigned customer engagement and follow-up targets.
- Support the sales team in converting leads into business opportunities.

Required Skills

- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Positive negotiation and persuasion skills.
- Basic knowledge of MS Excel, MS Word, and CRM software.
- Strong organisational and time-management skills.
- Problem-solving mindset with attention to detail.
- Ability to work in a fast-paced environment.
- Positive attitude and willingness to learn.

📌 IPO Consultant (New Delhi)
🏢 Bmarkt Tecamat
📍 New Delhi