Handle inbound & outbound customer calls
Resolve loan, EMI & account queries
Guide customers on applications & documents
Update CRM records
Follow up on service requests
Coordinate with teams
Ensure RBI compliance
Meet quality & productivity targets
Required Candidate profile
Positive communication skills
Basic MS Office knowledge
Strong customer handling & problem-solving skills
Banking/BPO/NBFC experience preferred
CRM knowledge is an advantage
Comfortable with targets
Perks and benefits
Good Culture
Training & Support
High Incentives
📌 Customer Care Executive (New Delhi)
🏢 B. P. Securities (india)
📍 New Delhi
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