Job description

We are seeking a motivated, detail-oriented, and results-driven Accounts Receivable Collections Specialist to join our Accounts and Finance team.The selected candidate will be responsible for following up with U.S.-based clients to recover outstanding payments, primarily through a high volume of outbound calls. The ideal candidate should possess excellent communication and negotiation skills, strong attention to detail, and a proactive approach to resolving payment-related concerns while maintaining positive client relationships.

Roles and Responsibilities

- Make approximately 75-100 follow-up calls per day to U.S.-based clients regarding outstanding payments.
- Follow up on overdue accounts and work toward timely collection of outstanding balances.
- Maintain accurate and updated records of all collection activities, payment commitments, and customer interactions.
- Respond to customer inquiries and resolve payment-related concerns with patience, professionalism, and empathy.
- Build and maintain positive relationships with clients while ensuring collection targets are achieved.
- Coordinate with internal teams to resolve billing disputes, account discrepancies, and payment issues.




- Handle sensitive financial and customer information with complete confidentiality.
- Prepare and maintain collection reports using Microsoft Excel and Google Sheets.
- Analyse account information and identify appropriate solutions for delayed or disputed payments.
- Collaborate effectively with team members to meet departmental and organisational goals.

Required Skills and Qualifications

- Prior experience in accounts receivable, collections, or an international voice process is preferred.
- Graduate or equivalent qualification; additional education in finance or accounting will be an advantage.
- Strong verbal and written communication skills.
- Excellent interpersonal, negotiation, and customer-handling abilities.
- Advanced knowledge of Microsoft Excel and Google Sheets.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and record-keeping abilities.
- Ability to manage a high volume of follow-up calls and work in a target-driven setting.
- Ability to handle confidential and sensitive information responsibly.
- Willingness to work the night shift.

Perks and Benefits

- Health Insurance & Accidental Insurance
- 5 Days Working
- Meal
- Local Pick-Up Drop
- Fitness Centre

📌 Immediate Hiring AR Collections -US Voice Process (Finance Department) (Delhi)
🏢 Benzeen
📍 Delhi