Key Responsibilities

E-commerce Operations (40%)

- Manage Amazon Seller Central and other marketplaces.
- Monitor orders, returns, customer reviews, and seller performance.
- Ensure all product listings remain accurate and updated.

Website Management (20%)

- Update products, banners, categories, and content on the Company website.
- Test website functionality and report bugs or improvements.
- Coordinate with developers for website updates whenever required.
- Maintain product images, specifications, and downloadable catalogues.

Social Media & Content (20%)

- Plan and schedule Instagram, Facebook, and LinkedIn posts.
- Reply to customer comments and direct messages professionally.
- Maintain a monthly content calendar.

Marketing & Branding (10%)

- Assist in planning promotional campaigns.




- Support exhibitions, product launches, and festive campaigns.
- Conduct competitor and market research.
- Monitor digital campaign performance and prepare reports.

Customer Support (10%)

- Respond to website and marketplace enquiries.
- Coordinate order tracking and issue resolution.
- Maintain customer database and follow-up records.

Required Skills

- Amazon Seller Central
- Microsoft Excel / Google Sheets
- Meta Business Suite
- Digital Marketing fundamentals
- Social Media Management
- Product Listing & Catalog Management
- Basic SEO knowledge
- Valuable communication skills

📌 Marketing & Ecommerce Executive (New Delhi)
🏢 Dawnsil
📍 New Delhi