- Perform prospecting and customer qualification tasks, following direction of Sales Manager
- Manage inbound leads from digital channels, marketing campaigns, and sales referrals.
- Assign or escalate opportunities to Outside Sales as required.
- Maintain accurate opportunity data in CRM.
- Manage communication flow between the customer and Toll origin offices
- Prepare agendas, notices, minutes and resolutions for customer meetings
- Support all requests for rate quotes from external and internal parties (sales) and overseas offices
- Assist in the preparation of performance reports using customer relationship management (CRM)
- Contact designated house accounts to maintain effective communication with Toll and proactively address and service, rate and new opportunities.
- Research information, prepare and distribute including presentations, reports, graphs, charts, and spreadsheets.
- File rates for all imports/exports to/from US and ensure overseas offices are provide SOP’s




- Facilitate successful on-boarding of new customers including customer code setup, SOP finalization, and invoicing process.
- Perform telesales functions to qualify prospects and sales leads, schedule appointments, and answer inquires about our service products
- Assist with local branch Bids that do not meet the bid team criteria
- Make joint sales calls on potential accounts as required
- Perform other duties as assigned

Preferred candidate profile

- 1–2 years’ experience in logistics, freight forwarding.
- Basic understanding of international and domestic logistics (air, ocean, customs).
- Good analytical and problem-solving skills.
- Proficient in Microsoft Excel and PowerPoint; experience with CRM systems is a plus.
- Familiarity with performance tracking tools (preferred).
- Robust communicator and team player.
- Customer-focused with a proactive attitude.
- Adaptable, resilient, and eager to learn.
- Professional and reliable.

📌 Sales Support Coordinator (Chennai)
🏢 Toll Group
📍 Chennai