07 Aug
|
Rahul Motors
|
New Delhi
07 Aug
Rahul Motors
New Delhi
Job Summary
The Sales Executive is responsible for generating and closing sales of pre-owned motorcycles through walk-in customers, online platforms, phone inquiries, and digital marketplaces. The role requires excellent customer handling, product knowledge, follow-up skills, and the ability to achieve monthly sales targets while delivering a positive customer experience.
Key Responsibilities
Counter Sales
- Attend walk-in customers at the showroom.
- Understand customer requirements and recommend suitable motorcycles.
- Demonstrate vehicle features and specifications.
- Conduct negotiations and close sales professionally.
- Maintain a high level of customer satisfaction throughout the buying process.
Phone Sales
- Handle incoming sales calls and customer inquiries.
- Make outbound follow-up calls to leads and previous inquiries.
- Convert inquiries into confirmed showroom visits and sales.
- Maintain proper call records and follow-up schedules.
Online Sales
- Respond promptly to inquiries received through WhatsApp, social media, company website, and online portals.
- Share bike details, photographs, videos, pricing, and finance options with customers.
- Build customer confidence through timely and professional communication.
- Convert online leads into successful sales.
Marketplace Sales
- Manage and update motorcycle listings on platforms such as Facebook Marketplace, OLX, and other classified portals.
- Ensure listings contain accurate descriptions, pricing, and quality photographs.
- Respond quickly to marketplace inquiries.
- Regularly renew and optimize listings to improve visibility and generate more leads.
Customer Relationship Management
- Maintain customer records and follow-up data.
- Build long-term relationships with customers.
- Coordinate with finance, insurance, and documentation teams to ensure smooth delivery.
- Address customer queries and resolve issues professionally.
Sales Targets
- Achieve monthly and quarterly sales targets.
- Generate repeat business and customer referrals.
- Maintain a healthy sales conversion ratio.
- Consistently work towards increasing showroom revenue.
Product Knowledge
- Maintain thorough knowledge of all motorcycles available in stock.
- Understand market pricing, competitor offerings, and current industry trends.
- Explain financing options, ownership transfer process, and warranty (if applicable).
Coordination
- Coordinate with the purchasing, workshop, and operations teams to ensure motorcycles are ready for sale and delivery.
- Communicate customer requirements effectively with internal departments.
Perks and perks
Sales incentives
📌 Sales & Marketing Executive (New Delhi)
🏢 Rahul Motors
📍 New Delhi