- Handle inbound calls from customers to resolve their queries and concerns in a timely and professional manner.
- Make outbound calls to promote products/services to potential clients, follow up on leads, and close deals.
- Process customer orders, handle returns, and provide product information over the phone.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 1-3 years of experience in BPO/Call Centre environment with focus on voice processing (inbound/outbound).
- Solid communication skills for effective handling of international calls.
- Ability to work in a fast-paced environment with multiple priorities simultaneously.
📌 Customer Support Executive (New Delhi)
🏢 TC Global
📍 New Delhi
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