- Troubleshooting Experience on Layer 2 and Layer 3 protocols like STP, EIGRP,OSPF, BGP.
- Hand on experience with Cisco hardware (ISR routers & catalyst switches)
- Knowledge on Cisco routers & Switches troubleshooting
- Knowledge on SDWAN/Cisco Meraki troubleshooting.
- Working exp. On Cisco Routers and Switches NOC support.
- Ready to working in 24/7 rotational shifts.
- Valuable with Communications skills
- CCNA/CCNP certifications mandatory
- Candidate should be aware of basic ITIL process.
- Candidate will be involved in incident management involves in in-depth troubleshooting skills & providing RCAs.
Working hours: AMER Time Zone (10pm to 7am IST).
Experience: 6+ years on networking
📌 Cisco Routers & Switches || PAN India (Hyderabad)
🏢 Capgemini
📍 Hyderabad
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