Position: Client Coordination & Support Under NAPS Program.
Company: Religare Broking Ltd.
Program: National Apprenticeship Promotion Scheme (NAPS)
Duration: 1 Year
Stipend: Up to 20,000 per month
Department: Dealing
Location: Hyderabad, Bangalore, Chennai
About the Role
Religare Broking Ltd. is looking for enthusiastic and customer-focused apprentices under the National Apprenticeship Promotion Scheme (NAPS). The selected candidates will support the Client Services and Operations team by coordinating with clients and assisting them with Demat account-related activities in the capital market and broking industry.
Key Responsibilities
- Coordinate with clients regarding Demat account opening, activation, and maintenance.
- Make outbound calls to clients for account-related updates, document completion, and service requests.
- Assist clients with KYC documentation and account modification processes.
- Follow up with clients to ensure timely submission of required documents.
- Respond to basic client queries related to Demat accounts and broking services.
- Maintain accurate records of client interactions and update internal systems.
- Coordinate with internal departments to ensure timely resolution of client requests.
- Ensure compliance with company policies and regulatory guidelines.
- Support the team in achieving service quality and operational efficiency.
Eligibility Criteria
- Graduate in any discipline (Freshers can apply).
- Good communication skills in the local language as per the job location.
- Basic knowledge of MS Office (Excel, Word, Outlook).
- Strong interpersonal and coordination skills.
- Willingness to learn about the capital market and stock broking industry.
- Customer-centric attitude with good follow-up skills.
Desired Skills
- Effective verbal communication.
- Client handling and relationship management.
- Time management and organizational skills.
- Attention to detail.
- Teamwork and professional attitude.
What You Will Learn
- Demat account operations and client servicing.
- Capital market and stock broking fundamentals.
- Customer relationship management.
- KYC and compliance procedures.
- Professional communication and coordination skills.
- Operational processes in the financial services industry.
Benefits
- Stipend up to 20,000 per month.
- Hands-on experience in the capital market and broking industry.
- Structured on-the-job training under the NAPS program.
- Chance to develop professional communication and client management skills.
- Certificate of Apprenticeship upon successful completion of the program, as per applicable NAPS guidelines.