- Receive and manage customer service requests through phone, email
- Schedule and coordinate service visits with field engineers/technicians.
- Track service tickets and ensure timely completion of assigned jobs.
- Maintain accurate service records, job reports, and customer information.
- Coordinate with internal departments to ensure availability of spare parts and resources.
- Prepare service reports, invoices, and documentation as required.
📌 Service Coordinator (Chennai)
🏢 Sagtaur Systems
📍 Chennai
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