- Manage customer interactions and resolve queries and escalations in a timely manner
- Ensure consistent and high-quality customer experience
- Build and maintain strong relationships with customers
- Collaborate with internal teams to address customer concerns and improve
- processes
- Capture customer feedback and contribute to service improvements
Preferred candidate profile
- 0 to 4 years of experience in customer support, customer success, or related roles
- Strong verbal and written communication skills
- Excellent problem-solving and interpersonal abilities
- Ability to work effectively in a quick-paced environment
- Proficient in Hindi is required
📌 Customer Support Associate (Chennai)
🏢 Urban Essentials India
📍 Chennai
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