Role & responsibilities

- Coordinating with customers, field executives, closure executives, finance team etc. to successfully close the lead.
- Confirming details and documents of tokened leads and vetting the last call during token
- Calling the seller to confirm the procurement schedule and sharing the list of documents to get them ready before the field executive visit the seller
- Managing schedule of the visit with customer and field executive.
- Coordinating with field executive and finance team for payment release and loan closure
- In case of any price change or additional hold amount, informing seller and lead owner
- In case of challan, clearing the dues of challan on vahan website
- Making sure of the delivery of the vehicle to workshop team and taking sign off
- Uploading all the documents in CRM dashboard




- Handing over the original documents to post sales team and taking sign off
- Follow up with the seller on the documents for which amount is held
- Receiving the held documents from seller and releasing the held amount
- Recovering the token amount in case of token cancellations

Preferred candidate profile

• Graduate degree

• Good verbal communication skills English, Hindi, and regional language (will be an added advantage)

• Candidates who are positive with customer engagement

• Candidates who know how to use dashboards and conversant with MS Excel or Google Sheets

• Candidates who have done coordination across stakeholders are preferable.

📌 Operations Executive - Kodumbakkam, Chennai
🏢 Spinny
📍 Chennai