Location: Bangalore

Department: E-commerce

Experience: 7+ Years

About The Indus Valley

The Indus Valley is a fast-growing D2C cookware brand focused on making every Indian kitchen healthier and safer. We offer premium-quality, toxin-free and sustainable cookware products designed with strong focus on health, safety, innovation, reliability and customer trust

Role Overview

We are looking for an experienced Key Account Manager E-commerce to manage and grow our key online marketplace accounts. The role will be responsible for driving revenue, improving account performance, managing platform relationships, planning campaigns, monitoring profitability, and ensuring strong brand visibility across major e-commerce marketplaces.

The ideal candidate should have strong experience in handling key accounts such as Amazon, Flipkart, Myntra, Blinkit, Zepto, Swiggy Instamart, BigBasket or other e-commerce/quick commerce platforms.

Key Responsibilities

Account Management s Business Growth

- Manage key e-commerce accounts and maintain strong working relationships with marketplace/category teams.
- Drive monthly, quarterly and annual revenue targets across assigned platforms.
- Identify growth opportunities through better visibility, assortment expansion, pricing, promotions and platform-led initiatives.
- Monitor account-wise performance and take corrective actions to improve sales and profitability.

Marketplace Operations

- Oversee day-to-day operations across online marketplaces.
- Ensure product listings, pricing, stock availability, content, images and catalogue hygiene are updated regularly.

Coordinate with internal teams to ensure smooth order flow, inventory planning and timely issue resolution.

- Track platform dashboards and performance reports to identify gaps and improvement areas.

Campaigns s Promotions

- Plan and execute marketplace campaigns, deals, offers and festive sale events.




- Work closely with platform teams to secure visibility, participation in key events and promotional placements.
- Monitor campaign performance, return on investment and sales impact.
- Ensure timely coordination with marketing, design and inventory teams for campaign readiness.

Performance s Profitability

- Track revenue, margins, commissions, ad spends, discounts, returns and overall account profitability.
- Analyze sales trends, category performance and competitor activities.
- Prepare account-wise MIS reports, business reviews and performance dashboards.
- Recommend strategies to improve conversion, visibility, ranking and profitability.

Cross-functional Coordination

- Work closely with internal teams including E-commerce, Marketing, Finance, Operations, Supply Chain, Design and Customer Support.
- Coordinate with warehouse and inventory teams to ensure stock availability for key products and sale events.
- Support new product launches across e-commerce platforms with proper listing, pricing and visibility planning.

Required Skills

- Strong experience in e-commerce marketplace management and key account handling.
- Good understanding of Amazon, Flipkart and other online marketplace operations.
- Strong knowledge of sales planning, campaign execution, pricing and promotional strategy.

Ability to analyze data, identify trends and take business decisions.

- Positive negotiation, communication and relationship management skills.
- Solid understanding of margins, profitability, commissions and ROI.
- Ability to manage multiple platforms and stakeholders at the same time.
- Proficiency in Excel, MIS reporting and marketplace dashboards.

Qualification

- Bachelors degree in Business, Marketing, Commerce or related field.
- MBA will be an added advantage.
- Minimum 8+ years of experience in e-commerce, marketplace management, key account management or online business growth.

Interested candidates can share their resume to [email protected]

📌 E-commerce Key Account Manager (Chennai)
🏢 The Indus Valley
📍 Chennai