Roles and Responsibilities

- Manage orders from creation to fulfillment, ensuring accurate tracking and timely delivery.

- Coordinate with cross-functional teams to resolve order-related issues and improve overall efficiency.

- Utilize SAP systems to process orders, track inventory levels, and generate reports as needed.

- Collaborate with logistics team to ensure seamless execution of shipments and maintain a high level of customer satisfaction.

- Provide exceptional customer service by responding promptly to queries and resolving complaints efficiently.

Desired Candidate Profile

- 1-5 years of experience in Order Management or related field (SAP knowledge preferred).

- Robust understanding of ERP systems, particularly SAP.

- Excellent communication skills for effective collaboration with internal stakeholders and customers.

- Ability to work independently with minimal supervision while prioritizing tasks effectively.

📌 Order Management Lead (Chennai)
🏢 Capgemini
📍 Chennai