- Handle inbound calls from customers, resolve their queries and concerns in Hindi language.
- Make outbound calls to promote products or services to potential clients in Delhi NCR region.
- Provide excellent customer service by addressing customer complaints and feedback in a professional manner.
- Meet daily/weekly targets for sales performance metrics such as conversion rates, average order value, etc.
Job Requirements :
- 0-6 years of experience in BPO industry with expertise in domestic voice process (inbound/outbound).
- Solid proficiency in Hindi speaking and writing skills.
- Ability to work on night shifts (rotational) including weekends off.
📌 Customer Service Executive (Chennai)
🏢 Computer Age Management Services (CAMS)
📍 Chennai
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