Job Title: Client Servicing Manager
Location: Chennai Reporting to: Account Director / Head of Events
Role OverviewAs a Client Servicing Manager, you are the bridge between our high-profile clients and our internal production powerhouses. You wont just be managing accounts; youll be the custodian of the clients vision, ensuring every event from massive corporate galas to exclusive brand launches, networking events are executed with precision, flair, and impeccable service.
Key Responsibilities

- Relationship Management: Act as the primary point of contact for a portfolio of marquee clients, maintaining long-term partnerships through proactive communication.
- Brief Interpretation: Translate complex client requirements into actionable creative briefs for the design, production, and operations teams.
- Project Oversight: Lead the end-to-end execution of events, ensuring timelines are met, budgets are respected, and the "wow factor" is never compromised.
- Strategic Growth: Identify opportunities for upselling and cross-selling services to existing clients by understanding their brands evolving needs.
- On-Site Coordination: Be the "face of the agency" on event days, managing client expectations in real-time and resolving any fires before the client even smells smoke.
- Financial Stewardship: Oversee budget tracking, billing schedules, and vendor negotiations to ensure healthy project margins.

Candidate Requisites1. Professional Experience

- 3–6 years of experience in Client Servicing or Account Management,



specifically within the Event Management, Advertising, or Experiential Marketing industries.
- A proven track record of managing large-scale corporate events (MICE, Award Shows, Product Launches).

2. Soft Skills & DNA

- The "Unflappable" Personality: Ability to remain calm and decisive under the high-pressure environment of live event countdowns.
- Exceptional Communication: Mastery of both written and verbal English; ability to pitch ideas persuasively to C-suite executives.
- Problem-Solving: A "solution-first" mindset. When a plan changes at 2:00 AM, you’re already on Plan B.

3. Technical Proficiency

- Deep understanding of event production workflows (AV, stage design, branding, and catering).
- Proficiency in project management tools (e.g., Asana, Trello, or Monday.com) and the Microsoft Office Suite (especially high-impact PowerPoint presentations).

4. Educational Background

- Bachelor’s or master’s degree in marketing or public Relations, Communications, or Hospitality Management.

What Makes You a Top Candidate?

- You have a "black book" of industry contacts and vendors.
- You possess a keen eye for design and can tell if a logo is off-center from ten paces away.
- You are willing to travel and work the non-traditional hours that the world of events demands.

Why Join Us?

- Work on some of the most talked-about events in the industry.
- A fast-paced, creative workplace where no two days are the same.
- Competitive salary and performance-based incentives.

📌 Client Relationship Manager (Chennai)
🏢 Running Django Entertainment
📍 Chennai