Job Description

JOB SUMMARY

This job requires a solid understanding of HR and Payroll systems functionality and business process configuration capabilities. The incumbent will support all Enterprise business areas and will be accountable to HR Technology Management as well as Enterprise Process Owners for the assigned functional areas. The incumbent will partner with stakeholders to analyze system and process issues along with enhancement opportunities. The incumbent will partner with the business to gather requirements documentation for various business initiatives and partner with other IT business areas to configure, test and deploy solutions in workday. The incumbent will support HR customers with process or system issues related to the functional domain being supported. The incumbent will conduct user experience sessions with various stakeholders (employees, managers, etc.) to identify opportunities for improvement and collect voice of customer. This job will be responsible for developing, testing and deploying current features in support of customer needs and within the Workday application update cycles.

ESSENTIAL RESPONSIBILITIES

- A Workday functional consultant will be responsible for analyzing, designing, configuring, testing, and deploying Workday HCM solutions to meet the business requirements of clients.
- One should provide subject matter expertise and guidance to clients on best practices, system configuration, and implementation methodology, and collaborate with technical consultants to ensure successful integration of Workday with other systems.
- Workday Application Maintece and Support: Maintain knowledge of future application features. Gather business requirements and map to system capabilities. Perform configuration changes in accordance with application procedures. Develop and execute test scripts as part of regression testing. Provide production support to ensure business processes execute as planned.



Deploy application changes in a timely & quality manner. Lead implementation and maintece activities for the application areas assigned.
- Customer: Ensure the customer vision and strategy is understood. Define the capabilities required to deliver on the customers strategy. Ensure requirements are defined, reviewed, and agreed upon with the customer SME team. Communicate regularly with the customer team to ensure expectations are aligned. Meet customer commitments on-time and within expected budgets.
- Process Management: Coordinate the planning and deployment of system upgrades and maintece, including the scheduling of key activities and communicating of system deployment plans, while ensuring business requirements are effectively met. Regularly assess current state of services and proactively identify areas of opportunity for improvement. Understand objectives of business processes related to the technology. Serve as an escalation point for process design and system configuration support. Maintain the system configuration, reporting and calculated field designs for the assigned functional areas. Responsible for driving process design activities of the assigned functional areas. Translate business process design into functional requirements. Define, develop and deliver operational metrics for the operating performance of the assigned functional areas.
- Project Management: Identifies, escalates key issues, risks, roadblocks in delivering customer solutions. Develop and manage plans related to new projects and BAU activities. Coordinate and lead team meetings.



Coordinate activities with Highmark TAC and 3rd party providers. Partner with business to create and test strategy documents.
- Complete all needed unit testing and applicable documentation prior to implementation / hand-off to business, related to all business processes, updates, upgrades, implementations, and project work.
- Adhere to proper change control processes for audit and compliance with regards to all business processes, updates, upgrades, implementations, and project work.
- Other duties as assigned or requested.

Must Have:

- 10 years' experience in designing, building, and implementing HR business solutions using information technology.
- Relevant experience of 4-6 years in Workday systems
- Experience in a Workday HCM implementation with system configuration and stand-up is required.
- Advance knowledge of HR process and experience of working with global team
- Hands-on experience in Workday modules of Core HCM, Recruiting, Compensation, Security, Reporting
- Knowledge on any of the following modules Benefits, Learning, Time and Absence, Kronos are added advantage.
- Strong presentation, communication, listening, and consultative skills to guide and drive discussions.
- Staying up to date: Keeping abreast of the latest Workday releases and updates, best practices, and industry trends to provide the most effective solutions to clients.

Good to Have:

- 3 years Healthcare or health insurance experience
- Strong Functional knowledge with Talent Acquisition/Talent Management, HCM/Benefits/Compensation/Leave Administration/Employee Health, Payroll/Time & Attendance, and/or Portal Design/Content Management/Case Management and Knowledge
- Knowledge and training of the reporting tool; Experience in Workday HCM Application reporting tool(s); Knowledge of reporting specifications, available fields, and structure Management.
- Knowledge of appropriate escalation process for unresolved issues

📌 Consultant - Workday Functional (Hyderabad)
🏢 enGen Global
📍 Hyderabad