Job Description Dealer Sales Executive (ILCV / HCV / Bus Sales)

Position: Dealer Sales Executive – ILCV / HCV / Bus Sales
Department: Sales
Location: Sri Selvi Motors Private Limited – Mahindra Truck & Bus Division
Reporting To: Dealer Sales Manager

Job Summary

The Dealer Sales Executive is responsible for promoting and selling Mahindra Intermediate Light Commercial Vehicles (ILCV), Heavy Commercial Vehicles (HCV), and Buses. The role focuses on achieving sales targets, developing new business opportunities, maintaining customer relationships, and ensuring complete customer satisfaction throughout the sales process.

Key Responsibilities

- Achieve monthly and annual sales targets for Mahindra ILCV, HCV, and Bus products.
- Generate new business through field visits, cold calling, referrals, and customer networking.
- Identify and develop potential customers including fleet owners, transport operators, logistics companies, educational institutions, industries, government departments, and corporate clients.
- Conduct vehicle demonstrations, explain product features, specifications, applications, and benefits.
- Build and maintain strong relationships with existing and prospective customers.
- Follow up on enquiries and convert leads into retail sales.
- Update customer information, enquiries, follow-up activities, and sales status in the Dealer Management System (DMS).
- Coordinate with finance partners to arrange vehicle financing and loan documentation.
- Assist customers with insurance, registration, delivery scheduling, and documentation.
- Ensure timely vehicle delivery and provide a smooth handover experience.




- Conduct post-delivery follow-up to ensure customer satisfaction and generate repeat business.
- Participate in roadshows, exhibitions, customer meets, village campaigns, and promotional events.
- Monitor competitor activities, pricing, and market trends and report to management.
- Prepare daily call reports, weekly sales reports, and monthly performance reports.
- Work closely with the Service and Spares departments to ensure excellent after-sales support.
- Maintain professional relationships with transport associations, fleet operators, and key business partners.
- Adhere to Mahindra Truck & Bus Division sales processes, dealership policies, and ethical business practices.

Key Performance Indicators (KPIs)

- Monthly Vehicle Sales
- Retail Target Achievement
- Lead Generation
- Enquiry-to-Sale Conversion
- Fleet Customer Acquisition
- Customer Satisfaction
- DMS Compliance
- Revenue Generation

Qualification

- Any Graduate or Diploma (Automobile/Mechanical/Business preferred).

Experience

- 1–5 years of experience in Commercial Vehicle or Automobile Sales.
- Freshers with robust communication and sales aptitude may also apply.

Skills Required

- Strong communication and negotiation skills.
- Customer relationship management.
- Sales and marketing knowledge.
- Field sales experience.
- Knowledge of commercial vehicles.
- DMS/CRM proficiency.
- Basic MS Office skills.
- Self-motivated with target-oriented approach.
- Valid two-wheeler driving licence; four-wheeler licence is an added advantage.

Working Conditions

- Extensive field visits and customer meetings.
- Frequent travel within the assigned territory.
- Weekend or holiday work during sales campaigns and special events, if required.

📌 Walk-in || ILCV & HCV DSE Wanted (Chennai)
🏢 Sri Selvi Motors
📍 Chennai