- Customer Consultation: Greet customers, understand their beauty/skincare needs, and offer personalized product recommendations.
- Product Demonstration: Conduct basic makeovers, skin tests, and product demonstrations to ensure customer confidence in their purchases.
- Sales Targets: Drive store sales to achieve daily, weekly, and monthly targets through effective up-selling and cross-selling.
- Brand Expertise: Maintain an in-depth knowledge of various premium beauty brands, product ingredients, and the latest beauty trends.
- Store Operations: Assist in maintaining optimal stock levels, replenishing floor displays, and keeping track of inventory.
- Visual Merchandising & Hygiene: Ensure tester stands, makeup stations, and display shelves are clean, hygienic,
and aligned with Nykaas visual guidelines.
- Customer Relationship Management: Build a loyal clientele by capturing customer details for CRM, sharing updates on new launches, and informing them about ongoing store promotions.
Preferred candidate profile :
- Minimum education: 10th Pass / SSC.
- Excellent communication and interpersonal skills.
- A solid passion for the beauty, skincare, and retail industry.
- Presentable, grooming-conscious, and confident in approaching customers.
- Prior experience in retail sales, cosmetics, or hospitality is an added advantage (but not mandatory).