Hi,

Hiring for "Senior Decisioning Consultant" position with 5+yrs of experience on Permanent basis.

Job Location: BANGALORE / CHENNAI

Experience: 5+yrs.

Interested candidates can forward their updated resume ASAP to [email protected] along with the below details.

TOT Experience:
Relevant Experience on PEGA CDH:
Current CTC:
Expected CTC:
Notice Period:

Current Location:

Reason for Job Change:

Job Details:

Job Title: Senior Consultant - Decisioning (SDA)

Job Role: Pega Decisioning

Job Type: Full Time

Work Mode: Hybrid (3 Days per week Work From Office)

Location: Bangalore, Chennai

Job Description:

We are looking for a highly skilled Senior Decisioning Consultant to join our team. The ideal candidate will have deep expertise in Pega Decisioning and related technologies, with a proven track record of delivering decisioning solutions that drive customer engagement and business value.

SKILLS & EXPERIENCE

Essential Technical Qualification:

- Certified Pega Decisioning Consultant with 4-6 years of relevant decisioning experience and at least 1-3 Pega projects implementation.
- Minimum 2 to 3.5 years of developing applications using Pega and having experience into Customer Decisioning Hub (CDH).
- Should have strong experience in design and development of decisioning projects with Pega decisioning and Pega Marketing. Conversant with designing NBA/NBO strategies.
- Designing the decisioning logic. Build and test decision logic rules.
- Provide consultation and training to junior Decisioning architects.
- Experience with designing and/or implementing marketing and decisioning software.
- Provide business and technical support in end-to-end project delivery utilizing latest features and tools available in Customer Decision Hub (CDH)
- Maintain advanced knowledge of the CDH Architecture and all CDH design and implementation features
- Ability to present decisioning concepts and benefits, and influence stakeholders with help of LDA.
- Proficient to independently design PEGA solutions from functional requirements and can prepare comprehensive technical specifications and solution architecture documentation using Pega.




- Solid understanding of reuse in terms of enterprise solutions seeking to determine and develop repeatable, efficient and optimal ways of implementing CDH.
- Experience in distributed systems, large scale non-relational data stores, Big data platforms, data modelling, Email/SMS blasters preferred.
- Knowledge on various PRPC concepts, PRPC flows, Ruleset, Assignments, Utilities, Decision, Class Structures, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Security, Reports, Listeners (File, MQ), Connectors
- Demonstrated knowledge of industry standard project delivery frameworks such as Agile/Scrum or waterfall.

Key Responsibilities:

- Experience with setup and execution of CDH components such as Adaptive model, Predictive Model, A/B testing, Simulation testing, performance reports and monitoring.
- Driving design, development, testing and deployment of maintainable solutions within PRPC Rules environment.
- Creating the technical design, developing the enterprise class structure and reviews infrastructure requirements such as data architecture definitions and data management plans.
- End to end experience in defining solutions, design and implementation in Next Best Action Strategy Framework, Single Unified Campaign, Customer Spine or 360 view, Inbound channel integrations, Always-on Marketing, contact strategy, segmentation, adaptive modelling, outbound campaign management.
- Can understand customers enterprise technology landscape and the role of Pega in the enterprise.
- Participate in requirement analysis and gathering workshops and ensure business requirements are converted to Pega expected inputs.
- Ensures that the application meets current business needs but also supports future expansion for recent features down the road.




- Resolves complex design and configuration problems to meet specified objectives.
- Prepares High Level Designs, low-code platform solutions and collate non-functional requirements.
- Review/approve design and logic configurations
- Provides estimates of time and resources required for delivering Projects and related artifacts applying agreed processes.

Preferred Qualification: (Optional/Good to have)

- Pega Certified Marketing Consultant
- Knowledge on Campaigns, Segment, Decision Strategy, Offer Flows, Treatment, Event based Marketing, Real Time Container, Contact Policy, Microsite, and other artifacts of Pega Marketing
- Knowledge of components for enterprise architecture like enterprise beans is a plus.
- Experience in managing multiple client accounts, conversations, and solutions.
- Experience in Sales & Pre-sales activities fulltime or part time supporting CoE would be an added advantage.
- Experience on Pega banking frameworks like Smart Investigate, Smart Disputes, CS-FS, CLM-FS, CLM-KYC is good to have.
- Pega application upgrade experience from Pega 4/5/6 to Pega 7.1 or higher
- Experience in leveraging DevOps methods in projects.

Hybrid Work Model:

Our employees have the flexibility to work remotely two days per week. We expect our team members to spend 3 days per week in person with the flexibility to choose the days and times that work best for both them and their project or internal teams. This could be at a Credera office or at the client site. You'll work closely with your project team to align on how you balance both the flexibility that we want to provide with the connection of being together to produce amazing results for our clients.

The why: We are passionate about growing our people both personally and professionally. Our philosophy is that in-person engagement is critical for our ability to develop deep relationships with our clients and our team members it's how we earn trust, learn from others, and ultimately become better consultants and professionals.

Regards,

Praveen Rachakonda (he/him)

Manager Talent Acquisition

Phone: (phone hidden)

Email: [email protected]

📌 Senior Decisioning Consultant (Chennai)
🏢 Credera
📍 Chennai