Job descriptionRole & responsibilities

- Co-coordinating with the clients building and maintaining client relationship and providing productive and quality service delivery
- Pre-screening the background verification forms to ensure complete details and supporting docs are provided by the employees and to co-ordinate with the client SPOC regards to insufficient details.
- Scrutinize the docs and details provided by the employee for fake companies, fake universities, forged or fake docs and immediately intimate the client if found any.
- Processing the background verification forms as per the client's requirement for different checks like address, education, prior employments, reference, criminal record, India and global data base check.
- Work with the cliental protocol and help the client to close case.




- Responsible for raising invoices, billing and Collections for the delivered reports/project wise on monthly basis for collection of payment with the proposed timeframe.
- MIS reporting to the clients and the Management on regular basis aiding decision making and also handling escalations calls.

Desired Candidate profile:

- Excellent interpersonal and communication skills along with client relations management.
- Ability to communicate diplomatically and acquire required information.
- Meeting/exceeding client service level to ensure quality and standards for the branch. Role & responsibilities

📌 Walk-in || Client Service Executive (Chennai)
🏢 Verifacts
📍 Chennai