Join Sodexo Build Your Career with a Global Leader in Integrated Facilities Management (IFM)

Position: Operations Manager – Integrated Facilities Management (IFM)
Location: Chennai

Sodexo is looking for an experienced and dynamic Operations Manager to lead and grow our Integrated Facilities Management business. If you have strong operational expertise, commercial acumen, and a passion for client relationship management, we'd love to hear from you.

Key Responsibilities

- Manage existing operational contracts while ensuring contract retention, growth, and portfolio expansion within the assigned territory.
- Deliver profitable operations by achieving business targets, controlling costs, and improving Gross Operating Profit (GOP).
- Ensure compliance with contractual obligations and Sodexo policies while driving operational excellence.
- Support business development through solution costing, tender participation, and proposal preparation for new IFM opportunities.
- Build and maintain solid multi-level client relationships and understand the client's strategic objectives.
- Ensure customer expectations are consistently met and provide accurate financial and operational reports to the Regional Head.
- Drive timely collections by coordinating with internal stakeholders, clients, suppliers, and the Finance team.




- Mentor and support Business Development and Operations teams to achieve business goals.
- Ensure adherence to Sodexo service standards and quality benchmarks.
- Conduct Monthly Operations Meetings (MOM) with clients and ensure timely closure of action items.
- Review and monitor:
- QHSE scores and corrective action plans
- Golden Rule Tracker
- Invoice management
- Customer Satisfaction Measurement (CSM)
- Business Performance Review (BPR)
- Resource Planning Tool

Qualifications & Experience

- Bachelor's Degree in Electrical or Mechanical Engineering.
- Minimum 12+ years of experience in Facilities Management.
- Strong leadership and team management skills.
- Excellent communication and stakeholder management abilities.
- Proficiency in Microsoft Excel and PowerPoint.
- Hands-on experience in Facility Operations, P&L; Management, Contract Management, and Collections.

Why Join Sodexo?

- Work with a global leader in Integrated Facilities Management.
- Opportunity to lead large-scale operations and strategic client relationships.
- Excellent career growth and leadership opportunities.
- Collaborative and performance-driven work environment.

Location: Chennai

Interested?
Please share your updated resume at [email protected].

📌 Operations Manager (Chennai)
🏢 Sodexo
📍 Chennai