07 Aug
|
Dr Agarwals Eye Hospital
|
Chennai
07 Aug
Dr Agarwals Eye Hospital
Chennai
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Process customer requests related to products or services offered by the company.
- Maintain accurate records of all interactions with customers using CRM software.
- Meet performance targets for call handling time, quality metrics, and sales conversion rates.
Job Requirements :
- 1-5 years of experience in BPO voice process (call center/contact centers).
- Solid communication skills with excellent verbal fluency in English language.
- Ability to work on domestic voice support operations with minimal supervision.
📌 Voice support Executive- Malayalam (Chennai)
🏢 Dr Agarwals Eye Hospital
📍 Chennai