07 Aug
|
Vasantha Subaramanian Hospitals
|
Chennai
07 Aug
Vasantha Subaramanian Hospitals
Chennai
- Welcome patients, visitors, and attendants in a qualified and courteous manner, ensuring a positive first impression of the hospital.
- Manage patient registration, admissions, appointments, and discharge-related documentation accurately through the Hospital Information System (HIS).
- Verify patient details, insurance information, and required documents before registration or admission.
- Coordinate with doctors, nursing, billing, laboratory, radiology, and other departments to ensure smooth patient flow and timely service.
- Respond to patient enquiries, provide information about hospital services, and guide patients to the appropriate departments.
- Handle incoming calls, appointment scheduling, and email enquiries while maintaining professionalism and confidentiality.
- Address patient concerns and complaints promptly,
escalating unresolved issues to the appropriate department for timely resolution.
- Maintain accurate records of patient registrations, appointments, admissions, and daily front office reports in accordance with hospital policies.
- Ensure compliance with hospital protocols, NABH standards, patient confidentiality, and service excellence guidelines.
- Perform any other responsibilities assigned by the Front Office Manager or Management to support efficient front office operations and enhance the overall patient experience.
- Location : Chetpet and Kilpauk
Freshers also can apply
Interested candidates can send resume - (phone hidden)
📌 Walk-in || Front Office Executive (Chennai)
🏢 Vasantha Subaramanian Hospitals
📍 Chennai