Job Openings Accounts Receivable (AR) Caller

About the job Accounts Receivable (AR) Caller

Accounts Receivable (AR) Caller US Healthcare

Location: Chennai, India

Employment Type: Full-Time

Shift: US Shift (Night Shift)

Job Summary

We are seeking a detail-oriented and result-driven Accounts Receivable (AR) Caller to join our Healthcare Revenue Cycle Management (RCM) team

The ideal candidate will be responsible for following up on outstanding medical claims with insurance companies, resolving claim denials, ensuring timely reimbursements, and maintaining accurate account records

Key Responsibilities

Follow up with insurance companies regarding unpaid, denied, rejected, or underpaid medical claims

Review claim status through payer portals and telephone interactions

Investigate and resolve claim denials, rejections, and payment discrepancies

Process appeals and claim resubmissions as required

Analyze Explanation of Advantages (EOB) and Electronic Remittance Advice (ERA)

Document all actions, communications, and claim updates accurately in the system

Meet productivity, quality, and collection targets

Coordinate with billing, coding, and internal teams to resolve claim-related issues

Maintain compliance with HIPAA and client-specific guidelines

Prepare and maintain daily and weekly follow-up reports

Required Skills





Strong verbal and written communication skills

Good analytical and problem-solving abilities

Ability to work independently and manage multiple accounts

Knowledge of medical billing and insurance claim processes

Strong attention to detail and organizational skills

Proficiency in Microsoft Office applications, particularly Excel

Preferred Knowledge

Accounts Receivable (AR) Calling

Revenue Cycle Management (RCM)

Denial Management

Medical Billing

Claims Processing

Insurance Follow-up

Medicare, Medicaid, and Commercial Insurance

Experience

AR Caller: 1 3 years of experience in US Healthcare AR Calling

Senior AR Caller: 4+ years of experience in AR Calling, Denial Management, and Insurance Follow-up

Qualifications

Any Graduate

Healthcare RCM, Medical Billing, or Coding certification is an added advantage

Excellent spoken English skills

Key Performance Indicators (KPIs)

Claims resolved per day

Collection performance

Aging reduction

Denial resolution rate

Productivity and quality compliance

SLA adherence

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Accounts Receivable (AR) Caller (Chennai)
🏢 Juara IT Solutions
📍 Chennai