- Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
- Prepares reports by collecting, analysing, and summarizing data; and making recommendations
- Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs
- Brainstorms ideas to create solutions for identified problems
- Analyse and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
- Monitor risk-management procedures, and maintain and analyse problem logs to identify and report recurring issues in product development
- Provide training and support to quality assurance team on systems, policies, procedures, and core processes
- Ensures products adhere to company and industry quality standards