We are looking for a skilled and detail-oriented QA Lead/ Manager with strong experience in API testing, automation, and Telecom domain knowledge. The ideal candidate should be proficient in designing, executing, and automating API test cases and should have exposure to modern AI-based testing approaches.

Role: Quality Lead / Quality Manager ( Telecom Domain)

Experience : 5 to 12 Years

Location : Siruseri, Chennai

Notice Period : Immediate Joiners to 30 Days

Experience Level - 8 to 10+ years overall experience

Role Purpose - Ensure end-to-end product quality for telecom software products by defining quality strategy, leading QA teams, and embedding quality across the product lifecycle to achieve reliable, compliant, and customer-ready releases.

Role Scope

- Applies to telecom software products and platforms
- Covers functional and non-functional quality across build, release, and support
- Manages multiple QA teams or test streams
- Operates in Agile / Hybrid delivery environments

Key Accountabilities

1. Quality Strategy & Governance

- Define and own quality strategy, standards, and KPIs
- Establish release readiness criteria and quality gates
- Drive continuous improvement and defect prevention

2. Product & Domain Quality Ownership

- Ensure quality alignment for Telecom OSS/BSS, network, billing, provisioning, or VAS systems
- Partner with Product and Engineering for quality by design
- Support major releases, customer deployments, and upgrades

3. Test & Automation Leadership





- Oversee test planning, execution, automation, and reporting
- Ensure coverage across functional, integration, regression, performance, and UAT
- Drive automation, CI/CD integration, and shift-left testing

4. People & Capability Leadership

- Lead, coach, and develop QA and automation teams
- Drive skill development, role clarity, and performance management
- Build scalable and sustainable QA capability

5. Risk, Compliance & Production Quality

- Identify quality risks early and drive mitigation plans
- Ensure compliance with security, regulatory, and telecom standards
- Track production defects, RCA, and corrective actions

Key Stakeholders

- Product Management
- Engineering & Architecture
- DevOps & Operations
- Delivery / Program Management
- Customers and Business Stakeholders

Decision Authority

- Quality sign-off for releases
- Test strategy, tooling, and automation approach
- Escalation of quality risks impacting delivery or customers

Success Measures

- Release stability and defect leakage reduction
- Automation coverage and cycle time improvement
- On-time release readiness with defined quality gates
- Improved customer satisfaction and production reliability

Required Experience & Competencies

- 10+ years in Software Quality / Test Management
- Solid experience in telecom domain products
- Expertise in Agile QA, automation, and non-functional testing
- Leadership, stakeholder management, and data-driven decision making

📌 Urgent Openings For Quality Lead/ Manager ( BSS/ OSS ) - Automation (Chennai)
🏢 ExcelaCom Technologies
📍 Chennai