- Handle customer calls to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues that require escalation.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
call sana@(phone hidden)
call sharvari@(phone hidden)
call lalitha@(phone hidden)
call anjali@(phone hidden)
call hr@(phone hidden)
📌 Openings For freshers in TOP BPO Hyderbad location salary 35k (Hyderabad)
🏢 Ignites Human Capital
📍 Hyderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.