Candidates are requested to mention HR Vaishnavi when they Scan the QR at office and also On top of their resume

Job Description We are hiring experienced candidates for

a Quality Analyst role.

C1-level communication skills with excellent spoken English.

Key Responsibilities

- Handle inbound and outbound customer interactions professionally.
- Resolve customer queries and provide appropriate solutions.
- Maintain high standards of customer service and satisfaction.
- Follow process guidelines and quality standards.
- Document customer interactions accurately in the system.

Eligibility Criteria

- Freshers are not Eligible
- Minimum 1year of Experience in International voice process
- C1-level communication skills in English (verbal and written).
- Strong customer handling and problem-solving abilities.
- Comfortable working in rotational shifts,



including night shifts if required.
- Basic computer knowledge and typing skills.

Benefits

- Market-competitive salary package.
- Two-way cab facility within the hiring radius.
- Opportunity to work in a dynamic and professional environment.
- Career growth and learning opportunities.

Work Location: Hyderabad

Contact Details :Name - Vaishnavi

phone number - (phone hidden)

Email - [email protected]

Note: Candidates are requested to mention HR Vaishnavi when they Scan the QR at office and also On top of their resume

Disclaimer: IntouchCX never asks for money or sensitive personal information during the hiring process.

📌 Quality Analyst (International Voice) (Hyderabad)
🏢 IntouchCX
📍 Hyderabad