We are looking for skilled Sr Customer Support Agents to join our team at Softbiz Solutions Pvt Ltd. The ideal candidate will have a solid background in customer support and excellent communication skills.

Roles and Responsibility

- Provide exceptional customer service and support through various channels.

- Respond to customer inquiries and resolve issues professionally and promptly.

- Collaborate with internal teams to resolve complex customer complaints.

- Develop and maintain a thorough understanding of products and services.

- Identify and escalate potential issues to senior management.

- Continuously improve customer satisfaction and experience.

Job Requirements

- Minimum 2 years of experience in customer support or a related field.





- Excellent communication and problem-solving skills.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Strong analytical and troubleshooting skills.

- Experience with customer relationship management software.

- Ability to work collaboratively as part of a team.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Customer Support Agents (Hyderabad)
🏢 Softbiz Solutions
📍 Hyderabad