Senior Software Engineer Salesforce

Please note we are looking resources who can join in 15 days maximum.

Experience: 5 to 8 Years

Location: Hyderabad

Mode: Hybrid

Interview: Face to face

We are looking for a Senior Software Engineer to provide day-to-day operational support for Salesforce platform. In this role, you'll help ensure system stability, data integrity, and operational excellence by troubleshooting issues, supporting users, maintaining Salesforce configurations, and collaborating with technical and business teams.

Working closely with the Salesforce Tech Ops Lead, you'll play a key role in supporting business-critical TPM operations in a fast-paced enterprise environment.

What You'll Do

- Monitor, investigate, and resolve support tickets using Salesforce and ServiceNow.
- Manage Salesforce user administration, including account provisioning, deactivation, roles, profiles, permission sets, and public groups.
- Configure Salesforce using declarative tools, including custom fields, page layouts, validation rules, record types, and flows.
- Create and maintain reports and dashboards to support business operations.
- Execute SOQL queries and troubleshoot issues using Workbench and the Developer Console.
- Perform data imports, exports, and updates using Data Loader and Workbench.
- Monitor integrations between Salesforce and enterprise systems such as ERP, Finance, and BI platforms.
- Support User Acceptance Testing (UAT), regression testing, and deployment validation activities.
- Document recurring issues, resolutions,



and operational procedures in the knowledge base.
- Ensure compliance with TPM operational processes and SOX controls.
- Identify opportunities for system improvements and escalate recommendations to the Salesforce Tech Ops Lead.

What We're Looking For

- Strong experience with Salesforce Administration and declarative configuration.
- Experience supporting incidents and change management using ServiceNow or a similar ITSM platform.
- Experience writing SOQL queries and using Workbench and Data Loader.
- Knowledge of Salesforce security concepts, including roles, profiles, permission sets, and Single Sign-On.
- Familiarity with integrations and data synchronization between Salesforce and external systems.
- Understanding of SOX compliance or audit-driven operational processes.
- Strong attention to detail with the ability to manage multiple priorities effectively.

Preferred Qualifications

- Salesforce Certified Administrator (or equivalent hands-on experience).
- Experience supporting Salesforce Consumer Goods Cloud and/or TPM solutions.
- Prior experience in enterprise Salesforce support or IT operations.

What Makes You Successful

- Strong analytical and troubleshooting skills.
- Excellent written and verbal communication.
- Collaborative mindset with the ability to work effectively across technical and business teams.
- Self-driven with a strong sense of ownership and accountability.
- Adaptable and comfortable working in a dynamic, global workplace

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