Job Title:

Area Head-Solution Enablement

Job Details:

Business Unit: GIB

Team: Solution Enablement

Reports to: State Head - Solution Enablement

Location: Pan India

Job Function: Solution Enablement

Role Type: Individual Contributor

Direct Reportees: NIL

Travel: Extensive

Job Band: E1 - D1

JD Created: 2020-05-27

JD Updated: 2025-08-18

Job Purpose:

Expert in digital payment/collection solutions

Improve customer efficiency, cost, convenience

Enhance CASA value and float

Build GIB channel partnerships

First contact for digital solution needs

Facilitate documentation, implementation, onboarding

Manage after-sales, cross-sell, up-sell

Replicate success stories

Participate in new customer scoping

Job Responsibilities:

Drive CASA value and float growth

Lead digital acquisition, integration, activation

Increase online volume, manage attrition

Offer digital payment/collection solutions

Convert digital product leads

Assist channels with digital solutioning

Identify opportunities from focus segments

Achieve ARN, TID, integration, volume, float targets

Engage clientele for enhanced value

Upsell digital products, increase wallet share

Understand business needs, identify pain points

Translate requirements to central solution team

Prepare draft solution proposals





Facilitate initial solution presentation

Transition from pre-sales to implementation

Assist with solution cost-income

Engage channels for incremental CASA float

Work on marketing drives, visit institutes

Monitor and resolve customer complaints

Ensure risk and compliance adherence

Impart training on latest solutions

Educational Qualifications:

Engineering or Computer Science Graduate

Marketing Post-Graduate (MBA)

Project Management Qualifications

Key Skills:

High confidence, channel management

Transparent communication, written and oral

End-to-end sales willingness

Cold calls, appointment attendance

Good planner, organized work

Develop interpersonal skills

Multi-tasking with prioritization

Sound logical, reasoning, analytical abilities

Travel to upcountry locations

MS Office understanding

Experience Required:

3-6 years sales experience

Direct, corporate, concept selling

Managing senior-level relations

MS Office and systems understanding

Project/category/product management exposure

Manage multiple cross-functional teams

Major Stakeholders:

Customers

GIB and Retail Branch Banking Team

Operations

Risk and Policy

Product

Required Skills
Refer to the Job Description

📌 GIB-Area Head-Solution Enablement (Hyderabad)
🏢 HDFC Bank
📍 Hyderabad