- Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
- Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
- Collaborate with internal teams such as hospital administration, revenue cycle management (RCM), and patient access to ensure timely resolution of AR issues.
- Analyze data reports to identify trends, opportunities for improvement, and areas for cost reduction in the AR process.
Job Requirements :
- 1-4 years of experience in Accounts Receivable Calling or similar role in US Healthcare industry.
- Solid knowledge of medical billing processes, regulations, and compliance requirements.
- Excellent communication skills with ability to effectively communicate with patients, providers, insurance companies, etc.