Position: International Voice Process Executive

NuNext Technology Private Limited is looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The ideal candidate will possess excellent communication skills, a customer-first mindset, and the ability to provide outstanding support to international clients.

Key Responsibilities

- Handle inbound and outbound calls with international customers professionally.
- Deliver exceptional customer service by addressing customer queries and concerns effectively.
- Maintain accurate records of customer interactions in the CRM/system.
- Achieve daily and monthly performance targets, including quality and productivity metrics.
- Resolve customer issues efficiently while ensuring a positive customer experience.
- Follow company policies, quality standards, and process guidelines.
- Collaborate with team members and supervisors to improve service delivery.

Eligibility Criteria





- Minimum 1 year of experience in an International Voice Process.
- Sutherland candidates are highly preferred.
- Experience in International Calling, Customer Support, or Voice Process is mandatory.
- Experience in Sales or Lead Generation is an added advantage.
- Freshers with exceptional English communication skills may also apply.
- Excellent verbal and written English communication.
- Solid listening, interpersonal, and problem-solving skills.
- Positive attitude with a target-oriented mindset.

Desired Skills

- Strong customer service orientation.
- Ability to multitask and work in a fast-paced environment.
- Basic computer knowledge and familiarity with CRM tools.
- Willingness to work in the USA or UK shift
- Team player with a proactive approach to work.

📌 International Voice Process Executive (Hyderabad)
🏢 Nunext Technology
📍 Hyderabad